Customer Service Rep(05856) - 1322 Main Street

Domino's Franchise•Gardendale, AL
•Onsite

About The Position

Customer Service Representatives help Domino’s prepare and serve pizza while providing customer service. The role includes receiving and processing telephone orders, communicating with customers in person and by phone, entering orders using a keyboard or touch screen, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting states a starting pay of $10.00 per hour and notes that schedules may accommodate part-time or full-time work.

Requirements

  • Be at least 16 years of age.
  • Comprehend and provide correct written instructions.
  • Communicate verbally with customers and co-workers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills for taking and processing orders.
  • Coordinate eyes and hands or fingers to make precise movements quickly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be able to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical demands described in the posting, including prolonged standing, frequent reaching and hand use, and lifting and carrying supplies weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk product deliveries using a hand truck and move supplies to storage.
  • Perform other store tasks, including stocking shelves, cleaning, and assisting with maintenance or sign changes as needed.
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