Customer Service Rep(02088) - 325 E North St

Domino's Franchise•Waukesha, WI

About The Position

The Customer Service Representative answers phone calls, processes customer orders, and helps prepare pizzas while providing personable customer service. The position is available part time or full time and offers flexible hours in a fast-paced store environment. On-the-job orientation and training are provided. Opportunities for growth may include management and other roles within Domino’s.

Requirements

Must be at least 16 years old.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers, including by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make rapid, accurate movements and enter orders using a computer keyboard or touchscreen.
Ability to stand for most tasks and walk short distances.
Ability to lift and handle deliveries weighing up to 50 pounds, and to carry other products as described.
Ability to perform reaching, bending, occasional crouching or squatting, and infrequent stair or ladder climbing.
Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to use hands continuously for tasks such as shaping dough, handling a pizza peel and cutter, and assembling boxes.
Ability to talk and hear on the telephone, use near- and mid-range vision and depth perception, and distinguish hot from cold surfaces.
Ability to work in conditions involving varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

Answer telephone calls and process orders over the phone and in person.
Prepare products and help make pizzas.
Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Unload deliveries and move ingredients and supplies using a hand truck as needed.
Work with customers and coworkers while meeting quality standards.