Customer Service Rep(04791) - 2-4 E. Susquehanna St.
About The Position
The Customer Service Rep operates equipment; stocks ingredients from the delivery area in storage, the work area, and the walk-in cooler; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. The role requires accurate and quick basic arithmetic, making correct monetary change, taking and processing orders through verbal, written, and telephone communication, and entering orders using a computer keyboard or touch screen. The employee must be able to make rapid, precise, coordinated movements and understand and provide written instructions, as well as communicate with customers and co-workers in person and by phone.
Requirements
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Take and process customer orders in person and over the phone.
- Enter orders using a computer keyboard or touch screen.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
