Customer Service Rep(06989) - 700 N Loop 340

Domino's Franchise • Bellmead, TX

12h • Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team to serve customers and help prepare and process orders. The role may involve part-time or full-time schedules. On-the-job orientation and training are provided, and the company describes opportunities for advancement from customer service into management and other roles.

Team members operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility. The work involves communicating with customers and coworkers in person and over the phone, entering orders using a computer keyboard or touch screen, handling payments, and meeting quality standards.

The position is performed in a store environment with exposure to changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Duties require extended standing and frequent movement and reaching, as well as occasional lifting and carrying of supplies, bending, crouching, climbing, and use of hands and arms for food preparation and other tasks.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to operate a computer keyboard or touch screen to enter orders.
• Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and occasional climbing.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen.
• Handle monetary change accurately.
• Unload and move deliveries and supplies using a hand truck or other means as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed