Customer Service Rep (06885) - 3730 E McKinney

Domino's Franchise • Denton, TX

2d • Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team to serve customers and help prepare and deliver orders efficiently and safely in a fast-paced environment. The role involves taking and processing customer orders, preparing products, operating and maintaining store equipment, stocking ingredients, completing paperwork, and cleaning the store. On-the-job orientation and training are provided, with training focused on taking orders, labeling boxes, and making pizzas. Daytime and evening shifts are available, with scheduling flexibility ranging from one shift per week to five or six shifts per week. Opportunities for advancement may include management and franchise ownership.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Verbal communication skills to process orders with customers and co-workers over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work adequately under stress, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting and carrying items up to 50 pounds, reaching, bending, and occasional crouching or climbing.

Responsibilities

• Operate all store equipment.
• Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products, including making pizzas.
• Receive and process telephone orders and communicate with customers in person.
• Complete required paperwork.
• Clean equipment and the facility daily.
• Maintain store equipment.
• Unload and move ingredient and supply deliveries, including lifting and carrying items weighing up to 50 pounds.
• Meet store quality-control standards and assist in satisfying unhappy customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed