Customer Service Rep(03643) - 1772A Ralph Ave

Domino's Franchise•Brooklyn, NY

About The Position

The Customer Service Rep performs general store team member duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The role involves communicating with customers and coworkers in person and by phone, entering orders with a keyboard or touch screen, and handling monetary transactions accurately. The work environment may include varying or adverse weather during outside tasks; temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas; food odors and cornmeal dust; cramped spaces such as a walk-in cooler; and exposure to hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Enter orders using a computer keyboard or touch screen.
  • Make correct monetary change.
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