Customer Service Rep(02871) - 726 S Milwaukee Ave

Domino's Franchise • Gurnee, IL

2d

About The Position

The Customer Service Rep handles customer orders and supports general store operations. Duties include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role involves communicating with customers and coworkers in person and by telephone, entering orders using a computer keyboard or touch screen, and handling payments accurately. The position offers schedules that may work around other commitments and opportunities for advancement into management.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements quickly and accurately.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting and carrying loads up to 50 pounds, pushing and pulling trays, climbing occasionally, bending, crouching, reaching, and continuous hand use.
• Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.
• Ability to talk and hear on the telephone, use near- and mid-range vision and depth perception, and differentiate between hot and cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen.
• Unload and move deliveries and stock ingredients and supplies.
• Perform other store-team-member duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed