About The Position

The Customer Service Rep operates equipment, stocks ingredients, prepares products, and receives and processes telephone orders. The role also includes taking inventory and completing related paperwork, as well as cleaning equipment and the facility approximately daily. The employee communicates with customers and coworkers in person and by phone, and enters orders using a computer keyboard or touch screen.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Communicate with customers and coworkers to process orders by phone and in person.

Benefits

  • 401(k) plan.
  • Health insurance for full-time positions.
  • Bonus eligibility for management roles.
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