Customer Service Rep(03352) - 130 North Bedford Rd.

Domino's Franchise • Mount Kisco, NY

1d

About The Position

The Customer Service Rep performs general store-team duties, including operating equipment; stocking ingredients from deliveries in storage and work areas, including the walk-in cooler; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility approximately daily. The role requires communicating with customers and co-workers in person and by phone, following written instructions, processing orders, and accurately handling monetary change.

The job involves entering orders by computer keyboard or touch screen and making rapid, precise hand and finger movements. Working conditions may include varying or adverse weather during outside tasks, temperatures from 36 degrees in the cooler to 90 degrees or higher in some work areas, sudden temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage and work areas, including the walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders in person and over the phone.
• Enter orders using a computer keyboard or touch screen.
• Make correct monetary change.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed