Customer Service Rep(07534) - 410 w 5th st

Domino's Franchise•Safford, AZ
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong interpersonal skills to take and process customer orders in person and over the phone. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and advancement opportunities may include management and franchise ownership. The role involves operating store equipment, stocking and preparing ingredients and products, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members work in a fast-paced food-service environment with changing temperatures, food-related odors and dust, hot surfaces, sharp edges, and moving mechanical parts. The position requires frequent standing, walking, reaching, and hand use, along with occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers, in person and by telephone, to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical tasks including prolonged standing, walking short distances, continuous reaching and hand use, and lifting and carrying supplies weighing up to 50 pounds.
  • Ability to work around varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to shelves and work areas.
  • Perform other store tasks such as cleaning, stocking, and occasional sign or maintenance tasks.
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