Customer Service Rep(02985) - 5401 s. harlem ave

Domino's Franchise•Chicago, IL

About The Position

The Customer Service Rep deals directly with customers by phone and face to face. The role involves learning the menu and procedures, handling and resolving customer inquiries and complaints, and providing friendly, efficient service. Team members also help prepare pizza boxes, remove garbage, and clean and maintain the store's front and back areas, including the parking lot and sidewalk. Cell phone use and texting while handling food products are not allowed. On-the-job orientation and training are provided. Domino's emphasizes maintaining a positive company image through employees' appearance, products, and service.

Requirements

  • Positive attitude.
  • Clean-cut and personable.
  • Outgoing and energetic.
  • Dependable, reliable, punctual, prompt, and responsible.
  • Quick learner and self-motivated.
  • Able to analyze and compile data and make judgments and decisions.

Responsibilities

  • Deal directly with customers by phone and face to face.
  • Learn the menu and store procedures and handle and resolve customer inquiries and complaints.
  • Greet customers with a smile and provide friendly, courteous, efficient service.
  • Help prepare pizza boxes.
  • Remove garbage and clean and maintain the store's front and back areas, including the parking lot and sidewalk.
  • Avoid cell phone use or texting while handling food products.
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