Customer Service Rep

Ben E. Keith Company • Oklahoma City, OK

23h • Onsite

About The Position

For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers’ expectations. Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine. We are dedicated to the growth and success of our business, our customers, and our employees—continuing our commitment to delivering quality since 1906.

This position is responsible for facilitating customer orders. This job requires excellent people skills. You must respond in a friendly and accommodating manner to customer’s daily challenges and questions via telephone and email. This person must possess the ability to work in a fast-paced environment. This position will require specific knowledge of customers’ order guides and practices.

Requirements

• Data Entry and Computer Skills Required
• High School Diploma of G.E.D.

Nice To Haves

• Previous Food service experience and food product knowledge a plus

Responsibilities

• Responsible for communicating with customers, sales reps, buyers and management
• Covers National Account Representative vacations and sick leave
• Takes customer orders via telephone
• Enters customer information using SAP
• Communicates delivery status to customers

Benefits

• Medical, Dental, Vision, Life Insurance
• Short and Long Term Disability
• 401K with matching contribution
• Profit-Sharing Plan (100% company-paid)
• Employee Assistance Program
• Wellness Program
• Educational Assistance Program
• Paid Vacation and holidays
• Employee Credit Union

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED