Customer Service Rep(04425) - 7465 Lancaster Pike

Domino's Franchise•Hockessin, DE

About The Position

The Customer Service Rep operates equipment, stocks ingredients, prepares products, receives and processes telephone orders, takes inventory, completes associated paperwork, and cleans equipment and the facility approximately daily. The role requires processing customer orders both over the phone and in person, using a computer keyboard or touch screen, and communicating with customers and co-workers.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly, accurately, and with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Communicate with customers and co-workers to process orders by phone and in person.
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