Customer Service Rep(03260) - 14300 W Newberry Rd
Domino's Franchise•Newberry, FL
•Onsite
About The Position
Domino’s Customer Service Representatives provide friendly service and support customers in person and over the phone. The role includes taking and processing orders, addressing customer concerns, handling cash, upselling, preparing food and pizzas, and maintaining food safety and a clean store. Team members receive in-store training and support from a manager or teammate. The position may be part-time or full-time, with the schedule offering time for other activities.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to push trays on a dolly using up to 7.5 pounds of force; trays may also need to be pulled.
- Ability to perform the physical movements described, including frequent reaching and hand use, bending, and occasional crouching or squatting.
Responsibilities
- Demonstrate a friendly, positive attitude and strong customer service skills.
- Take orders over the phone and in person, and receive and process telephone orders.
- Address customer concerns.
- Handle cash and make correct monetary change.
- Upsell products.
- Make pizzas and prepare food products.
- Follow food and portion control, hygiene, and food safety practices.
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders.
- Enter orders using a computer keyboard or touch screen.
- Move trays on dollies, including pushing and pulling them.
- Occasionally navigate stairs or climb a ladder to change sign prices, wash walls, or perform maintenance.
- Bend, crouch, squat, and reach as needed for food preparation, stocking, and cleaning.
- Shape pizza dough using hands, forearms, and wrists.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
