Customer Service Rep(07829) - 1290 W Colony Rd #140

Domino's Franchise • Ripon, CA

1d • Onsite

About The Position

The Customer Service Rep serves customers and helps with general store operations at Domino’s Pizza. The role includes receiving and processing telephone orders, communicating with customers in person and by phone, preparing products, operating equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The position may offer part-time or full-time schedules, and the company describes opportunities for advancement into management and other roles.

Work involves a range of physical tasks, including standing for most duties, walking short distances, handling deliveries, stocking shelves, preparing pizzas, and using kitchen equipment. The work environment can include temperature changes, coolers, hot surfaces, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts. Team members may also encounter varying or adverse weather conditions when performing outside tasks.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers, including by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination and the ability to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
• Ability to lift and handle delivery cases weighing up to 50 pounds and to reach shelves up to 72 inches high.
• Ability to distinguish hot from cold surfaces and to perform tasks requiring talking and hearing on the telephone, near- and mid-range vision, and depth perception.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and take orders in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders.
• Unload and handle product deliveries using a hand truck, and stock items on shelves.
• Perform other store tasks such as taking out trash, changing prices on signs, washing walls, and maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed