Customer Service Rep(04280) - 111 Sandy Ct

Domino's Franchise•Danville, VA
•Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to process orders and support store operations. Team members may work part time or full time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and advancement opportunities may include management or franchise ownership. The role involves communicating with customers and coworkers, taking and processing telephone and in-person orders, preparing products, stocking ingredients, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. The position requires working in a fast-paced store environment and performing a range of standing, walking, lifting, carrying, reaching, and other physical tasks.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, climbing stairs or a ladder occasionally, bending, crouching, reaching, and continuous hand use.
  • Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload product deliveries using a hand truck and stock supplies.
  • Perform tasks such as changing prices on signs, washing walls, and maintenance when needed.
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