Customer Service Rep(03867) - 1691 Main Street, #1

Domino's Franchise•Chipley, FL

1d•Onsite

About The Position

The Customer Service Rep provides friendly customer service while taking and processing orders, preparing pizzas and other products, handling cash, and helping maintain a clean, safe store. Team members receive in-store training and support from a manager or teammate. The role may be part-time or full-time and offers potential career opportunities within Domino’s, including advancement to management or franchise ownership.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to push and pull trays on dollies, with pushing requiring a force of up to 7.5 pounds.
Ability to infrequently navigate stairs or climb a ladder.
Ability to bend forward at the waist, crouch or squat occasionally, and reach continuously up, down, and forward.
Continuous use of hands and eye-hand coordination; shaping pizza dough requires frequent, forceful use of forearms and wrists.

Responsibilities

Demonstrate a friendly, positive attitude and provide great customer service.
Take orders over the phone and in person, and receive and process telephone orders.
Address customer concerns.
Handle cash and make correct monetary change.
Upsell products.
Make pizzas and prepare products and food.
Maintain food and portion control, hygiene, and food safety.
Operate store equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.