Customer Service Rep(04833)-2601 MacArthur Rd

Domino's Franchise•Whitehall, PA

About The Position

The Customer Service Rep operates equipment; stocks ingredients from delivery areas into storage, work areas, and walk-in coolers; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. The role also involves processing customer orders in person and over the phone, handling monetary change, and using a computer keyboard or touch screen to enter orders.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter customer orders using a computer keyboard or touch screen.
  • Make correct monetary change.
  • Communicate with customers and co-workers to process orders over the phone and in person.
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