Customer Service Rep(06909) - 4717 B Wesley St.

Domino's Franchise•Greenville, TX
•Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team, helping make, bake, or take pizzas during the day and night. The role involves customer service and order processing, food preparation, stocking, equipment operation, inventory, paperwork, and cleaning. On-the-job orientation and training are provided. The posting describes opportunities for advancement from customer service to management and franchise ownership.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, squatting, and reaching.
  • Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Communicate with customers and co-workers in person and by phone to process orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries and move, carry, push, or pull ingredients and supplies as needed.
  • Perform other store tasks, including removing trash, stocking shelves, cleaning, and occasional maintenance.

Benefits

  • Schedules that work with employees’ availability.
  • On-the-job orientation and training.
  • Opportunities for advancement from customer service to management and franchise ownership.
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