Customer Service Rep(08119) - 1640 Carson St #B

Domino's Franchise•Torrance, CA

About The Position

The Customer Service Rep works as part of a Domino’s Pizza team to process customer orders and help prepare and serve products. The role involves communicating with customers and coworkers by phone and in person, operating store equipment, stocking and preparing ingredients, taking inventory, completing related paperwork, and cleaning equipment and the facility. Orientation and on-the-job training are provided. The posted pay is $20.00 per hour. Applicants must be at least 18 years old. The position requires working on your feet and performing repetitive tasks in a fast-paced store environment. Duties may involve exposure to changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to talk and hear on the telephone; near- and mid-range vision for most in-store tasks; depth perception; and ability to distinguish hot from cold surfaces.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the listed physical demands, including standing for tasks, walking short distances, lifting deliveries weighing up to 50 pounds, and frequent reaching and hand use.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders by phone and in person.
  • Perform physical tasks such as unloading and stocking deliveries, moving trays, and handling food and store supplies.
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