Customer Service Rep(07424) - 1310 Wesley Chapel Road

Domino's Franchise•Indian Trail, NC

About The Position

Domino’s Pizza is seeking a friendly and enthusiastic Customer Service Representative to take customer orders, answer questions, and help ensure a positive customer experience. The role includes taking accurate phone orders; providing excellent customer service; answering questions about the menu, promotions, and delivery services; and patiently addressing customer concerns. The representative works with the team to support smooth operations and satisfied customers. The position also requires following Domino’s pizza-making standards and procedures, maintaining a clean and professional appearance in accordance with the dress code, and working with energy in a fast-paced environment.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Ability to adhere to Domino’s pizza-making standards and procedures.
  • Ability to maintain a clean, professional appearance in accordance with the Domino’s dress code.
  • Friendly demeanor and positive attitude with customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide friendly, excellent customer service.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work with the team to support smooth operations and happy customers.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean, professional appearance in accordance with the Domino’s dress code and represent the brand positively.

Benefits

  • Competitive pay of $10–$12 per hour.
  • Benefits for eligible employees, including health insurance, paid time off, and a 401(k).
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunity to grow and advance within the company.
  • Flexible scheduling.
  • Fun and friendly work environment.
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