Customer Service Rep(04739) - 840 W. Main St

Domino's Franchise • New Holland, PA

1d

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, processing customer orders and helping prepare and serve products. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management or franchise ownership.

Team members operate store equipment, stock ingredients and supplies, prepare products, take and process telephone and in-person orders, complete inventory and related paperwork, and clean equipment and the facility. The work involves customer and coworker communication, accurate order entry and payment handling, and working independently or with others under pressure while meeting quality standards.

The position involves standing for most tasks, walking short distances, and regularly using hands and arms for food preparation and other tasks. Physical activities may include lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays on dollies, occasional stair or ladder use, bending, crouching, and reaching. The work environment may include temperature changes and hot or cold areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Hand-eye coordination and ability to make precise movements rapidly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the stated physical activities, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Handle deliveries and stock supplies, including lifting and moving cases, trays, and other items.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed