Customer Service Rep(04783) - 351 Loucks Rd

Domino's Franchise • York, PA

18h • Onsite

About The Position

The Customer Service Rep provides friendly customer service while taking and processing orders, preparing high-quality pizzas and other products, handling cash, and maintaining a clean, safe store. Team members receive in-store training and support from a manager or teammate. The role may be part-time or full-time and can offer opportunities to progress into management or franchise ownership.

Requirements

• Ability to comprehend and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
• Ability to unload deliveries that may include cases weighing up to 50 pounds and to move supplies as described.

Responsibilities

• Demonstrate a friendly, positive attitude and strong customer service skills.
• Take orders over the phone and in person, and receive and process telephone orders.
• Address customer concerns.
• Handle cash and make correct change.
• Upsell products.
• Make pizzas and prepare products while maintaining food and portion control.
• Follow hygiene and food-safety practices.
• Operate equipment; stock ingredients and supplies; receive deliveries; and prepare products.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility, generally on a daily basis, and perform other cleaning duties.
• Remove trash and perform other outside tasks.
• Communicate and work with customers and co-workers to process orders.
• Unload and move deliveries, stock shelves, and move trays.
• Perform tasks such as changing prices on signs, washing walls, and maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed