Customer Service Rep (02528) - 1033 Market st
Domino's•Charlestown, IN
About The Position
DTID dba Domino's Pizza is seeking a customer service representative with strong people skills to support customers and store operations. The role involves helping customers during busy periods and may be suitable as a main job, supplemental work, or a job alongside school. Schedules are described as accommodating, and the company offers opportunities to grow into management and other roles.
Responsibilities
- Maintain a positive, empathetic, and professional attitude toward customers.
- Respond promptly to customer inquiries through various communication channels.
- Acknowledge and resolve customer complaints.
- Know Domino's products and answer customer questions.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with colleagues as necessary.
- Provide feedback on the efficiency of the customer service process.
- Manage a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
