Customer Service Rep(03975) - 141-US HIGHWAY 46
About The Position
The Customer Service Rep prepares food and beverage orders received by telephone or in person, using a computer. The role includes reviewing orders for price and item nomenclature, informing customers about prices, delivery timing, anticipated delays, and other relevant information, and entering order data to calculate the total cost. The representative suggests menu items or substitutions, answers questions about food and service, and may collect payment for orders. The employee also stacks pizza boxes, prepares labels for easy access in the work area, and helps maintain a clean and friendly store environment. The position is considered unskilled, has no specific educational requirements, and includes on-the-job training. Experience is preferred. Applicants must be at least 16 years old and available to work Friday through Sunday.
Requirements
- Must be at least 16 years old.
- Must be available to work weekends, Friday through Sunday.
- Verbal communication skills for interacting with customers, employees, and management.
Nice To Haves
- Experience is preferred.
Responsibilities
- Prepare food and beverage orders received by telephone or in person using a computer.
- Review orders for price and item nomenclature.
- Inform customers of unit prices, delivery timing, anticipated delays, and other needed information by telephone.
- Enter order data into a computer to determine the total cost.
- Suggest menu items and substitutions for unavailable items, and answer questions about food or service.
- Collect payment for food orders when needed.
- Stack pizza boxes and prepare labels for easy access in the work area.
- Help keep the store environment clean and friendly.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
