Customer Service Rep(06370) - 11078 Cimarron Street, Unit 5A

Domino's Franchise • Firestone, CO

19h

About The Position

The Customer Service Rep operates equipment; stocks ingredients from the delivery area to storage, the work area, and the walk-in cooler; prepares products; receives and processes telephone orders; and cleans equipment and the facility daily. Orientation and training are provided on the job.

The role requires communicating with customers and co-workers to process orders by telephone and in person. It also involves accurately handling arithmetic and monetary change, entering orders by computer keyboard or touchscreen, and performing precise, rapid hand movements. The work environment includes temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical demands include standing, walking, lifting and carrying, pushing and pulling trays, climbing, repeated bending, crouching, reaching, and using tools and equipment.

Requirements

• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand, walk, sit, lift up to 50 pounds, carry up to 30 pounds, push and pull trays on dollies, climb, repeatedly bend at the waist, crouch or squat, reach, and perform hand tasks using hand-eye coordination.
• Ability to talk and hear on the telephone; use near- and mid-range vision and depth perception; and differentiate between hot and cold surfaces.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and the facility daily.
• Communicate with customers and co-workers to process orders by telephone and in person.
• Enter orders using a computer keyboard or touchscreen.
• Make accurate monetary change.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed