Customer Service Rep(01465) - 1886 S.Highway 27

Domino's Franchise•Somerset, KY
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and contribute to store operations. The position may be part-time or full-time, with schedules intended to accommodate employees’ other commitments. On-the-job orientation and training are provided. Team members may have opportunities to advance into management and other roles within the company. The role involves serving customers in person and by phone, preparing products, stocking ingredients and supplies, operating equipment, taking inventory, completing paperwork, and cleaning the facility. Work takes place in a store environment with exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving equipment, and occasional outdoor tasks. The job requires standing for most tasks and includes lifting and carrying supplies, reaching, bending, crouching, and occasional stair or ladder use. Team members use their hands continuously for tasks such as preparing pizzas, handling tools, assembling boxes, and taking orders.

Requirements

  • Must be at least 16 years of age.
  • Comprehend and provide correct written instructions.
  • Communicate verbally with customers and co-workers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Have eye-hand coordination and the ability to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Work alone and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.
  • Meet the physical demands of the role, including prolonged standing, frequent reaching and hand use, and lifting supplies weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Use pizza tools and equipment to prepare and handle food.
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