Customer Service Rep(04989) - 2058 Rt. 27
About The Position
The Customer Service Rep operates equipment, stocks ingredients from the delivery area to storage, work areas, and the walk-in cooler, and prepares products. The role receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. The position requires accurate and quick basic arithmetic (a calculator may be used), the ability to make correct monetary change, verbal, written, and telephone skills for handling orders, and the motor coordination to make precise movements rapidly. The employee must be able to enter orders using a computer keyboard or touch screen, understand and provide correct written instructions, and communicate with customers and coworkers in person and by phone to process orders. All information will be kept confidential according to EEO guidelines. Pay is $15.92 per hour. Benefits include a 401(k) plan; health insurance is available for full-time positions. Bonus eligibility applies to management roles.
Requirements
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Process orders and handle customer and coworker communications in person and by telephone.
Benefits
- 401(k) plan
- Health insurance for full-time positions
- Bonus eligibility for management roles
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
