Customer Service Rep(07598) - City Center, Eagle Mountain

Domino's Franchise•Eagle Mountain, UT
•Onsite

About The Position

The Customer Service Rep works as a member of a Domino’s Pizza store team, processing customer orders by phone and in person and helping prepare and serve pizzas. The role offers flexible scheduling options and opportunities for career advancement, including progression into management. On-the-job orientation and training are provided. Store team members operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility. The position involves working under quality standards, completing repetitive tasks, communicating with customers and coworkers, and making decisions while working independently or with others. Work is primarily performed standing, with short periods of walking and occasional paperwork while seated. The work environment may include a walk-in cooler, hot work areas and equipment, food odors, cornmeal dust, cramped spaces, sharp edges, moving mechanical parts, and outdoor tasks in varying weather. Physical activities include lifting and carrying supplies, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and frequent hand and arm use.

Requirements

  • Must be at least 16 years of age.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the described physical demands, including standing for most tasks, lifting and carrying supplies, and frequent reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and store deliveries, including lifting and stacking cases.
  • Perform outside tasks such as removing trash.
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