Customer Service Rep(07480) - 9825-E Chapel Hill Rd

Domino's Franchise•Morrisville, NC

About The Position

The Customer Service Rep provides customer service to internal and external customers by phone and in person, assists carryout customers, and promotes pizza products, specials, and promotions. The role also receives cross-training in food preparation, store opening and closing procedures, oven operation, and boxing products for delivery or carryout. The representative is expected to uphold Domino’s grooming, uniform, and appearance standards and contribute to a teamwork-focused, energetic, and fun atmosphere.

Requirements

  • Speak and write clearly.
  • Be able to use a computer-based order entry system.

Responsibilities

  • Uphold Domino’s standards for grooming, uniform, and appearance.
  • Promote pizza products, specials, and promotions.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Respond promptly to store phone lines and assist carryout customers with a sense of urgency.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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