Customer Service Rep(01349) - 490 N High St

Domino's Franchise•Romney, WV

About The Position

The Customer Service Rep receives and processes customer orders in-store and by phone, prepares products, stocks ingredients, cleans the equipment and facility, distributes marketing materials, and communicates positively with customers and team members. The role requires a helpful attitude, adherence to Domino’s image and uniform standards, and the ability to work independently and with others while maintaining quality in a fast-paced setting. Team members may also be assigned additional tasks by management.

Requirements

  • Be at least 16 years of age.
  • Have reliable transportation.
  • Have a positive and helpful attitude.
  • Be willing to conform to Domino’s image and uniform standards.
  • Be able to work alone and with others.
  • Desire to meet high quality-control standards in fast-paced circumstances.
  • Be able to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Be able to make correct monetary change.
  • Be able to enter orders using a computer keyboard and touch screen.
  • Have strong hand-eye coordination.
  • Be able to receive instructions and complete tasks within a specified period of time.

Responsibilities

  • Receive and process customer orders in-store and by phone.
  • Prepare all products.
  • Stock ingredients in storage areas, the production area, and the walk-in cooler.
  • Clean equipment and the facility daily.
  • Distribute marketing materials.
  • Communicate verbally with a positive attitude with customers and fellow team members.
  • Complete additional tasks as requested by the management team.
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