Customer Service Rep(03791) - 702 County St.

Domino's Franchise • Taunton, MA

13h • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, helping prepare and process pizza orders while providing customer service. The role includes taking telephone orders, entering orders by computer keyboard or touchscreen, preparing products, stocking ingredients, handling inventory and paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities to advance into management and other roles, and schedules may accommodate part-time or full-time availability.

Requirements

• Must be at least 16 years old.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and ability to make precise, rapid movements.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, and continuous reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, including communicating with customers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks such as changing sign prices, washing walls, and maintenance as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed