Customer Service Rep(09673) 218 W Lincoln Hwy

Domino's Franchise•Schererville, IN
•Onsite

About The Position

The Customer Service Rep helps with in-store food preparation and customer service. Team members may make menu items, assist customers by phone and in person, and expedite orders from the cut table. The role may suit someone seeking flexible scheduling, part-time or full-time work, or a supplemental job. Domino's describes opportunities for career growth, including advancement into management and other roles. The position involves operating store equipment, preparing and stocking products, receiving and processing orders, and cleaning the equipment and facility. Work takes place in an environment that may include changing temperatures, hot surfaces, sharp edges, moving mechanical parts, food odors, cornmeal dust, and confined spaces. The role involves frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing, pulling, climbing, bending, crouching, and squatting.

Requirements

  • Must be at least 18 years of age.
  • Must be willing and able to work all in-store stations.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone communication skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to operate all store equipment.
  • Ability to speak, hear, and understand verbal communication by telephone and in person.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Physical ability to perform the described duties, including frequent standing, walking, reaching, and hand use; lifting and carrying items; and occasional climbing, bending, crouching, and squatting.
  • Ability to differentiate between hot and cold surfaces and to use near- and mid-range vision and depth perception.

Responsibilities

  • Work all in-store stations, including making menu items, assisting customers by phone and in person, and expediting orders from the cut table.
  • Use a computer keyboard or touch screen to enter orders and receive and process telephone orders.
  • Operate store equipment and prepare products.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Clean equipment and the facility approximately daily.
  • Unload product deliveries and move supplies to shelves and work areas.
  • Perform duties that may involve carrying products, moving trays or trash cans, and navigating stairs or ladders.
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