Assistant Manager(09673) 218 W Lincoln Hwy

Domino's Franchise•Schererville, IN
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift and works toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable. The position is part of a management development program, with paid training and opportunities for advancement from Assistant Manager to General Manager, District Manager, franchisee, or Manager of Corporate Operations. The role operates in a fast-paced store environment and may involve standing and walking for much of the shift, handling food and supplies, using store equipment, and exposure to temperature changes, hot surfaces, sharp edges, mechanical parts, scents, and cornmeal dust. Store temperatures may range from 33 degrees in the cooler to 90 degrees or above in some work areas. The job may also involve lifting, carrying, pushing, pulling, reaching, bending, crouching, and occasionally climbing stairs or a ladder.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license.
  • Must have three or fewer moving violations in the last three years.
  • Must not have had any drug- or alcohol-related motor vehicle violations in the last five years.
  • Must have reliable transportation.
  • Ability to meet cost-control and service goals and follow company policies, procedures, and safety and security protocols.
  • Ability to work under the stress of a fast-paced environment where quality and integrity are demanded.
  • Self-motivated, focused, determined, and goal-oriented.
  • Ability to provide great customer service and a quality product.
  • Ability to understand and communicate written and verbal instructions.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone communication skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to speak, hear, and understand verbal communication in person and over the telephone; near- and mid-range vision and depth perception; and ability to distinguish hot and cold surfaces.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing and pulling, reaching, bending, and occasional climbing.
  • A safe driving record meeting company standards is required for delivery-driver duties.
  • Access to an insured and registered vehicle in proper working condition is required for delivery-driver duties.

Responsibilities

  • Take responsibility for everything that happens during the shift.
  • Work toward company goals and control inventory, labor, and cash costs while providing excellent customer service.
  • Set an example by following company policies and procedures, and hold team members accountable for following them.
  • Meet cost-control and service goals; follow policies and procedures and safety and security protocols.
  • Maintain store organization and cleanliness to acceptable standards.
  • Contribute to company profitability and understand the process.
  • Staff, train, and lead a team that contributes to company goals.
  • Keep current with hiring and marketing best practices and use learned tactics.
  • Track and report food cost variance.
  • Meet and schedule labor requirements.
  • Attend to and hold team meetings.
  • Understand different temperaments and how to manage them.
  • Use email, phone applications, web-based software, PDF viewers, and Microsoft Suite.
  • Perform general store duties as needed, including entering and processing orders, operating store equipment, stocking ingredients, preparing products, and cleaning equipment and the facility.
  • Complete required paperwork and communicate with customers and team members by phone and in person.

Benefits

  • Paid training, including videos, coaching guides, quizzes, and on-the-job training.
  • Opportunities for advancement within the organization.
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