Customer Service Rep (08255) 640 West Main Street

Domino's Franchise•Barstow, CA

About The Position

The Customer Service Rep works as part of the Domino’s Pizza store team, helping prepare and serve orders and provide customer service. The role may be part-time or full-time, and schedules are described as flexible around team members’ other commitments. On-the-job orientation and training are provided. Advancement opportunities may include management and other roles within the company.

Requirements

  • Must be at least 16 years old.
  • Able to understand and give correct written instructions.
  • Able to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Able to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Able to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Able to enter orders using a computer keyboard or touch screen.
  • Able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Able to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
  • Able to lift delivery cases weighing up to 50 pounds and stack them on shelves up to 72 inches high.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
  • Perform other store tasks, including changing prices on signs, washing walls, and maintenance as needed.
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