Customer Service Rep (03029) - 3620 US Hwy 98 W
About The Position
The Customer Service Rep is a store team member at Domino’s Pizza. The role involves operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Team members may advance from customer service roles into management or franchise ownership. The company emphasizes teamwork, valuing individual contributions, and creating opportunities for team members to reach their potential. The work includes communicating with customers and coworkers in person and by phone, accurately entering and processing orders, handling payments and making change, and completing repetitive tasks while meeting quality standards. It requires frequent standing and hand use, occasional walking, sitting for paperwork, and physical activities such as lifting, carrying, pushing, pulling, bending, reaching, crouching, and occasional climbing. The environment may involve varying outdoor weather, temperatures from approximately 36 to 90 degrees or higher, food odors, cornmeal dust, confined spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Hand-eye coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the stated physical demands, including lifting cases weighing up to 50 pounds and frequent standing and hand use.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touch screen.
- Handle monetary transactions and make correct change.
- Unload bulk product deliveries using a hand truck and move supplies to storage.
- Perform other store tasks as needed, including stocking, cleaning, and maintaining the work area.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
