Customer Service Rep(05362) - 75639 Alabama HWY 77

Domino's Franchise • Lincoln, AL

1d • Onsite

About The Position

The Customer Service Representative works as a member of a Domino’s Pizza store team to provide customer service and help prepare and fulfill pizza orders. The role may be part-time or full-time, with scheduling intended to accommodate team members’ lives. On-the-job orientation and training are provided. Opportunities for advancement may include management or other roles within the organization.

The work takes place in a fast-paced store environment and involves operating equipment, preparing products, processing telephone and in-person orders, stocking ingredients, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members may work alone or with others and must meet quality standards while handling repetitive tasks and interacting with customers and co-workers.

The position involves standing for most tasks, walking short distances, and frequent use of hands. Physical activities may include lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays on dollies, occasional stair or ladder use, bending, crouching, squatting, and reaching. Work conditions include temperature changes, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to operate a computer keyboard or touch screen to enter orders.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the listed physical tasks, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and occasional climbing.
• Ability to work in conditions involving temperature variation, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts.

Nice To Haves

• A great attitude and willingness to learn.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and take orders in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Unload ingredient and supply deliveries using a hand truck and place supplies in storage.
• Perform other store tasks, including stocking and cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed