Customer Service Rep(01750) - 1534 S Gilbert

Domino's Franchise • Iowa City, IA

2d

About The Position

As a Customer Service Representative, you will help ensure positive experiences for Domino's customers by handling phone calls, online orders, and in-person inquiries professionally and efficiently. You will assist with orders and resolve customer issues while providing outstanding service in a fast-paced store environment.

Requirements

• Be a punctual team player with a positive attitude.
• Be friendly and comfortable speaking with customers.
• Work efficiently in a fast-paced environment.
• Communicate verbally with customers and coworkers to process orders by phone and in person.
• Have excellent communication and interpersonal skills.
• Be at least 16 years of age.
• Be flexible to work evenings, weekends, and/or holidays.

Responsibilities

• Provide friendly and attentive service to customers over the phone and in person.
• Help customers place orders, customize pizzas, and answer menu questions.
• Upsell menu items and promotions.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Enter orders accurately into the system and process payments.
• Maintain cleanliness and organization within the store.

Benefits

• A fun, rewarding, and fast-paced working environment
• Full training with an industry-leading brand
• Health insurance
• Opportunities for internal promotion
• Discounts on pizza

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed