Customer Service Rep(07447) 8532 Hillsville Road

Domino's Franchise • Trinity, NC

2d

About The Position

The Customer Service Rep processes customer orders and supports general store operations at Domino’s Pizza. The role includes communicating with customers and coworkers in person and by phone, entering orders, preparing products, stocking ingredients, receiving deliveries, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may be part-time or full-time, and the description notes flexible schedules and opportunities for advancement.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the listed physical tasks, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
• Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces, sharp edges, and moving mechanical parts.
• Ability to talk and hear on the telephone; near- and mid-range vision, depth perception, and ability to distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and place supplies on shelves.
• Perform other store tasks such as moving trays, stocking shelves, and cleaning low areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed