Customer Service Rep(09386) - 2210 S. Santiam Hwy.

Domino's Franchise•Lebanon, OR

About The Position

This is an entry-level, part-time customer service role at a Domino’s Pizza store. On-the-job orientation and training are provided. Scheduled hours depend on the employee’s availability and the store’s needs. Employees may have the opportunity to move into full-time work if store hours allow and they complete training, reliably work scheduled shifts, and communicate their full-time needs to the manager. The position offers opportunities for advancement within the stores and the franchise organization.

Requirements

  • Comprehend and provide correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Read maps and locate addresses within the designated delivery area.
  • Navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical demands of the role, including standing for most tasks; lifting and carrying items weighing up to 50 pounds; and frequent reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and store bulk product deliveries using a hand truck.
  • Perform other store tasks, including stocking, cleaning, and occasional maintenance.

Benefits

  • Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week.
  • Sick pay in accordance with Oregon state requirements.
  • On-the-job orientation and training.
  • Opportunities for advancement.
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