Customer Service Rep(08178) - 18382 FM306

Domino's Franchise•Canyon Lake, TX

About The Position

The Customer Service Representative works in a fast-paced Domino’s store, helping the team fulfill customer orders quickly and safely. The role requires multitasking, efficiency, a competitive nature, and a desire to serve. Daytime and evening shifts are available, and schedules may range from one shift per week to five or six shifts per week. On-the-job orientation and training are provided, focusing on taking orders, labeling boxes, and making pizzas. The posting describes opportunities to advance from customer service representative to management or franchise ownership.

Requirements

Be at least 16 years of age.
Comprehend and give correct written instructions.
Communicate verbally with customers and coworkers to process orders by telephone and in person.
Add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Make correct monetary change.
Have verbal, writing, and telephone skills for taking and processing orders.
Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
Work alone and with others, perform repetitive tasks, work adequately under stress, and meet strict quality-control standards.
Analyze and compile data and make judgments and decisions.
Perform the physical activities described, including standing, walking, lifting and carrying items up to 50 pounds, reaching, bending, and frequent hand use.

Responsibilities

Operate store equipment.
Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Complete required paperwork.
Clean equipment and the facility daily.
Maintain store equipment.
Communicate with customers and coworkers to process orders by phone and in person.
Enter orders using a computer keyboard or touch screen.
Unload ingredient and supply deliveries using a hand truck and move items to storage shelves.
Meet quality-control standards and assist customers, including dissatisfied customers.