Customer Service Rep(05940) - - 400 Hwy. 16 E

Domino's Franchise•Carthage, MS
•Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, helping prepare and serve orders and provide customer service. The role may be part-time or full-time, and schedules are described as accommodating team members’ availability. On-the-job orientation and training are provided, with opportunities to grow into management and other roles.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and the ability to make precise movements quickly and accurately.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical activities, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage.
  • Use a computer keyboard or touchscreen to enter orders.
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