Customer Service Rep (03107) - 266 N Main St

Domino's Franchise • Saint Albans City, VT

1d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and support store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and the company describes opportunities for advancement from customer service into management and other roles.

Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, entering orders by computer keyboard or touch screen, handling payments and making change, and working independently and with others under time and quality standards.

The position is performed primarily standing and involves frequent hand use and reaching, with occasional lifting, carrying, pushing, pulling, climbing, bending, and squatting. Working conditions may include hot and cold areas, food odors, cornmeal dust, cramped spaces, adverse weather during outside tasks, hot equipment, sharp edges, and moving mechanical parts. The stated compensation is an hourly rate with the opportunity to earn tips.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand motor coordination to make precise movements rapidly and accurately.
• Ability to perform repetitive tasks, direct activities, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing for most tasks and lifting deliveries weighing up to 50 pounds.
• Ability to talk and hear on the telephone, use near- and mid-range vision for in-store tasks, perceive depth, and differentiate between hot and cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen and handle monetary change accurately.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks, including taking out trash and occasional sign or facility maintenance tasks.

Benefits

• Flexible scheduling is described as schedules that work with team members’ commitments.
• Opportunity for advancement.
• Hourly rate with the opportunity to earn tips.
• On-the-job orientation and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed