Customer Service Rep(07747) - 3640 East Imperial Hwy

Domino's Franchise•Lynwood, CA
•Onsite

About The Position

The Customer Service Rep supports Domino’s Pizza store operations by serving customers, taking and processing orders, preparing products, stocking ingredients and supplies, and maintaining equipment and the facility. The role involves communicating with customers and coworkers in person and by telephone, operating store equipment, and completing inventory and related paperwork. Orientation and job training are provided. The position pays $20.00 per hour and requires applicants to be at least 18 years old. The posting describes opportunities to advance from customer service to management and other roles.

Requirements

  • Must be at least 18 years of age.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and the ability to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing occasionally, bending, crouching, reaching, and continuous hand use.
  • Ability to differentiate between hot and cold surfaces; talking and hearing on the telephone; near- and mid-range vision and depth perception for in-store tasks.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Perform other store tasks, including handling supplies and deliveries, as needed.
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