Customer Service Rep (04789) - 1353 Easton Ave

Domino's Franchise•Bethlehem, PA

About The Position

Customer Service Representatives at Domino’s Pizza receive and process customer orders, prepare products, operate store equipment, and support daily store operations. The role is open to applicants aged 16 or older, and on-the-job orientation and training are provided. Team members may work part-time or full-time, with schedules described as accommodating employees’ needs. Opportunities for advancement may include management and other roles within the company.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Eye-hand coordination and the ability to make precise movements quickly and accurately.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing for most tasks, walking, lifting and carrying supplies, and repeated reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area in storage areas, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
  • Perform other store tasks, including taking out trash, cleaning, stocking, and occasional maintenance-related tasks.
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