Customer Service Rep(05930) - 1304 Highway 35 S Suite F

Domino's Franchise • Forest, MS

1d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, helping process customer orders and perform general store duties. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and advancement opportunities may include management or other roles within the organization.

The job requires operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touch screen, and follow written instructions.

Work involves standing for most tasks, short-distance walking, occasional sitting for paperwork, and frequent reaching, bending, and hand use. Physical duties include unloading and stocking deliveries, lifting and carrying supplies, moving trays, and occasionally climbing stairs or a ladder. The work environment includes changing temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, and sharp edges or moving mechanical parts. Team members may also encounter adverse weather while doing outside tasks.

Requirements

• Be at least 16 years of age.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and coworkers to process orders by phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.
• Be able to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Meet the described physical demands, including standing for most tasks, lifting deliveries weighing up to 50 pounds, and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and stock cases and supplies on shelves.
• Perform other store tasks, including taking out trash and occasional sign or maintenance tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed