Customer Service Rep(04065) - 1244 Storrs Rd

Domino's Franchise • Storrs, CT

1d • Onsite

About The Position

The Customer Service Rep takes and processes customer orders by phone and in person, prepares products, operates store equipment, stocks ingredients and supplies, completes inventory and related paperwork, and cleans equipment and the facility. On-the-job orientation and training are provided. The position involves working with customers and co-workers, sometimes independently and under stress, while meeting quality standards.

Requirements

• Must be at least 16 years old.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling, occasional climbing, bending, crouching, and continuous reaching and hand use.
• Ability to distinguish hot from cold surfaces and meet the role's vision and hearing demands.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Communicate with customers and co-workers in person and by phone to process orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage and shelves.
• Perform other store tasks, including removing trash and completing outside tasks.

Benefits

• Flexible schedules, with part-time or full-time opportunities.
• On-the-job orientation and training.
• Opportunities for advancement, including from customer service to management and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed