Customer Service Rep(06396) - 1100 E. Front St.
About The Position
Customer Service Reps at Domino’s Pizza help prepare and process orders and support daily store operations. The role may be part-time or full-time and may suit someone seeking a primary or supplemental job. On-the-job orientation and training are provided, with opportunities to advance from customer service to management and other roles. Team members are expected to work together to provide quality service and meet store standards. The work involves operating store equipment; stocking, preparing, and handling ingredients and products; taking orders in person and over the telephone; completing inventory and related paperwork; and cleaning the equipment and facility. The position requires regular standing and movement, frequent hand use, and lifting and carrying supplies. Work conditions include varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Ability to enter orders using a computer keyboard or touch screen.
- Eye-hand coordination and the ability to make precise movements quickly and accurately.
- Ability to perform repetitive tasks, work under stress, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to stand for most tasks and walk short distances.
- Ability to lift and stack deliveries weighing up to 50 pounds onto shelves up to 72 inches high.
- Ability to perform the physical tasks described, including carrying, pushing or pulling trays, occasional climbing, bending, crouching, and reaching.
- Ability to use hands continuously for tasks such as shaping dough, handling a pizza peel and cutter, and assembling boxes.
Responsibilities
- Operate store equipment.
- Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders, and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility daily.
- Unload deliveries using a hand truck and move supplies to shelves and work areas.
- Meet quality-control standards and work independently and with others.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
