Customer Service Rep (05839) - 90 Brookwood Road

Domino's Franchise • Atmore, AL

2d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s store team to prepare and sell pizzas, handle customer orders, and help maintain store operations. The role may be part time or full time, with schedules described as accommodating employees’ other commitments. On-the-job orientation and training are provided. The position offers opportunities to advance from customer service to management and other roles within the company.

Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The work involves frequent standing and hand use, customer and coworker communication, order entry by computer keyboard or touchscreen, and exposure to hot and cold temperatures, food odors, cornmeal dust, hot equipment, and moving or sharp parts. Physical tasks include lifting and carrying supplies, moving trays, reaching, bending, and occasionally climbing stairs or a ladder.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to perform basic arithmetic accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Hand-eye coordination to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touchscreen to enter orders.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the position, including standing, walking, lifting, carrying, pushing or pulling trays, bending, crouching, reaching, and continuous hand use.
• Ability to lift delivery cases weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touchscreen to enter orders.
• Unload and store product deliveries using a hand truck and place supplies on shelves.
• Perform other store-team duties, including moving trays, stocking, and cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed