Customer Service Rep(05397) - 105 S Dixieland St #D
About The Position
The Customer Service Representative handles customer service and general store team-member duties at a Domino’s Pizza location. Responsibilities include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, cleaning equipment and the facility, and making and labeling boxes. Orientation and training are provided on the job. The role requires communicating with customers and coworkers in person and by phone, entering orders using a computer keyboard or touch screen, handling payments, and completing physical tasks throughout the store. The posting describes work in varying temperatures and exposure to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical work includes standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, reaching, and frequent hand use.
Requirements
- Must be 18 years of age or older.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
- Ability to lift and handle deliveries weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Clean equipment and the facility approximately daily.
- Make and label boxes.
- Communicate with customers and coworkers in person and by telephone to process orders.
- Enter orders using a computer keyboard or touch screen.
- Handle monetary transactions and make correct change.
- Unload and stock deliveries, including lifting cases onto shelves.
- Perform other store tasks, including taking out trash and occasional maintenance or sign-related tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
